This can be a real experience. Very few hosting companies like it when domains get transferred to another host, which is why they will do almost anything to stall the process. During the initial registration of your domain name (website name), a lot of them register the owner, technical and administration details in their own name. This makes it even more difficult to change the registrant and move the domain.

Luckily we have gone through a few of these transfer, and we now know where to get help when this happens. All we basically need is proof that you are the rightful owner of the domain, that your hosting and domain cost are fully paid up, and a document authorizing the transfer of your domain. You can leave the rest to us. It's that simple.